Frequently Asked Questions
Everything you need to know about ROKA high-performance gear.
How do I ensure I choose the right size for a wetsuit?
We recommend using our comprehensive size chart which accounts for height, weight, and chest measurements. If you are between sizes, we generally suggest sizing up for comfort or sizing down for a more competitive, compressive fit. Our customer support team is also available for personalized consultations.
What is the ROKA performance guarantee?
We stand by our products. If you are not 100% satisfied with your purchase, you can return your items for a full refund within 30 days of delivery, even if you have used them in the water or on a run.
How should I care for my performance eyewear?
To maintain the integrity of the lens coatings, rinse your glasses with fresh water after every use, especially after exposure to sweat or salt water. Use the provided microfiber bag for cleaning and avoid using paper towels or harsh chemicals.
Do you offer international shipping?
Yes, ROKA ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout. Please note that international orders may be subject to customs duties and taxes.
Can I get prescription lenses in ROKA sunglasses?
Absolutely. Many of our performance and lifestyle frames are available with custom prescription lenses. You can upload your prescription directly on the product page when selecting the 'Prescription' option.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment plans through Affirm for eligible customers.